Refund policy

Returns

How can I make a return?
Visit our Returns page, all you need is your order number and zip code, email or phone number to get started.

How long do I have to return an item?
Up to 45 days after purchase.

How long does it take to process a return once it arrives back at our warehouse?
Once the item arrives back at the warehouse, it takes 3-5 business days to process a return. This time increases during the holidays and busy seasons.

When will I see the refund in my account?
Your refund will be processed upon receiving your return. You may not see your refund for a few more days after that as it can take banking institutions 3-5 business days to post the refund to your account.

Exchanges

How do I exchange a product?

Start the process on our Returns & Exchanges page, all you need is your order number and zip code, email or phone number.

 

How long do I have to exchange an item?
Up to 45 days after purchase

What makes a purchase eligible for an exchange?
You are welcome to exchange with no extra charge for the following reasons:

• Different size
• Different color
• Replace an item that arrived damaged
• Received the wrong item