All Astral products are guaranteed under warranty to the original purchaser against defects in materials and workmanship for the reasonable lifespan of the product.
If you believe that your Astral product has a manufacturing defect, discontinue use immediately and fill out the Warranty Form. Please note, continued use of a defective item may void the warranty.
Astral reserves the right to determine what is a manufacturing defect. This does not include normal wear and tear, product misuse, or accidental damage.
If found to be covered under warranty, Astral will replace the product. Approved warranty claims being shipped outside of the United States will incur a $50 USD international shipping charge.
You can find our phone number and email here.
Here Is How It Works
- Fill out and submit the form below
- Check for an email from us with your warranty claim information. Simple!